🚚 Shipping Info – 

Fast. Tracked. Reliable.
We know you’re ready to rock your fit — so we don’t waste time getting it to you.

📦 Order Processing

• All orders are processed within 1–3 business days (excluding weekends & holidays).
• During high-demand drops or sales, please allow up to 5 business days for processing.

🌍 Shipping Rates & Times

U.S. Shipping:

• Standard (3–7 business days): $5.99 or Free on orders $100+
• Express (1–3 business days): $14.99

International Shipping:

• Rates calculated at checkout based on your location.
• Transit times vary between 7–21 business days depending on destination.

All orders come with tracking info so you can follow your drip every step of the way.

🚨 Important Notes

• We are not responsible for delays caused by the carrier, weather, customs, or incorrect addresses.
• Customs fees (for international orders) are the buyer’s responsibility.

📬 Didn’t receive your order?

Email us at help.iyebrand@gmail.com with your order number and we’ll help track it down.

Returns & Exchanges –

We get it — sometimes the vibe ain't right. No stress.
At IYE, we stand behind the pieces we drop. If your gear doesn’t hit the way you thought it would, we’ll help make it right.

🔁 Need to Return or Swap Something?

You’ve got 14 days from the day your order hits your door.

To be eligible for a return or exchange:

• Item must be unworn, unwashed, and in original condition with tags.
• Final sale items, exclusive drops, or accessories can’t be returned — once it’s yours, it’s yours.

📩 How to Start a Return:

1. Hit us up at help.iyebrand@gmail.com with your order # and what’s up.
2. We’ll send you a return label (U.S. orders only).
3. Ship it back. Once we’ve checked it out, you’ll get your refund or exchange.

💸 Refunds:

• Refunds go back to your original payment method.
• Processing takes about 7–10 business days once we receive your item.
• Shipping fees? Non-refundable.

🔄 Exchanges:

• Need a different size? We got you — free size exchanges on all eligible items.
• If we’re out of what you want, we’ll hook you up with store credit or a refund.

🚫 Real Talk:

Returned gear that comes back worn, damaged, or outside the return window won’t make the cut — and we’ll have to send it back.

Questions?
Reach out to our crew anytime at help.iyebrand@gmail.com — we’re here to keep your fit on point.

Connect With IYE

Stay tapped in with the movement.
Follow us, tag us, and let your style speak loud. We’re building more than a brand — we’re building a community that illuminates expression everywhere.

📲 Follow Us:

• Instagram: @the_iye_brand
• TikTok: @officialliyebrand

📸 Tag Us:

Wearing IYE? We want to see it.
Use #IYEstyle or #IlluminateYourExpression and you might get featured on our page.

💬 Slide In:

For collabs, press, or influencer inquiries:
📧 iyeclothing.official@gmail.com